Returns & Exchanges

At Frederick's of Hollywood, we want you to feel confident and sexy in your purchase; if you are not completely satisfied, we accept returns on most items within 30 days of delivery. Please ensure all items are unworn, unwashed, and have the original tags and hygienic liners intact to be eligible for a refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in the original packaging if possible, ensuring all original tags, labels, and hygiene seals are still attached.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated shipping carrier and keep your tracking receipt; your refund will be processed once our warehouse inspects the items.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing